Rehabilitation and line manager competencies

To the best of our understanding this is the first longitudinal research designed to identify behaviours, and to develop and validate line manager competencies required for supporting effective return to work and staying back in work, covering employees being rehabilitated back in work after absences due to mental health problems, back pain, heart disease, cancer.

Using a combined qualitative and quantitative approach, this research:

  • Identified line manager behaviours that contribute to successful return to work/rehabilitation
  • Validated the behaviour based Competency Framework for managers to Support Return to Work
  • Guidance for health and HR professionals, line managers and employees on achievement of successful return to work and staying back in work
  • Guidance on mainstreaming the model into personal development and performance

The research received funding in kind from HSE and CIPD, in addition to project funding from Bunzl plc, Centrica plc, Corus plc, EDF, Faculty of Occupational Medicine, NHS Employers, National Grid Transco, Rolls Royce plc, Scottish Executive.

The research report – Managing Rehabilitation: A competency framework for managers to support return to work – can be downloaded as follows:

In addition guidance for line managers, occupational health and human resource professionals is available here:

A checklist that managers can use to assess their performance in supporting colleagues back to work providing an opportunity to note any points needing improvement is provided here:

Last Update: 30-Jul-2013